Formula 1® Rolex Australian Grand Prix 2019

Albert Park Grand Prix Circuit, Melbourne, Australia

March 14 - March 17, 2019

Australia’s biggest motorsport event is back with action-packed days filled with fast cars, entertainment and more. As an official Event Supplier of the Formula 1® Rolex Australian Grand Prix 2019, tappit will be delivering three exclusive cashless bars to buy your drinks at the event - it’s a bit like myki, but a lot quicker in every way.


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How to get your wristband

Get your wristband on arrival at these three exclusive cashless bars:

Please note, when on the wrist the wristbands are designed to be tightened to a point where they can’t fall off. However, please do not overtighten as they may become uncomfortable. Please see a member of the tappit team if your wristband becomes uncomfortable.

How to load / top up funds

You can load / top up funds onto your wristband, up to a maximum balance of $350, at any of the dedicated top up stations at Club 15 powered by tappit, Ricciardo Grandstand and Piquet Grandstand. Simply decide your load / top up amount and complete the transaction by cash or card payment.

How much should I load onto my wristband?

We’ve outlined some prices below to give you an idea on how much you might spend. It’s easier to top up what you think you might spend in one go to save you queueing but don’t worry too much; we make it simple to top up and cash out at the event and online after the event.

Here’s a select few prices for the Formula 1® Rolex Australian Grand Prix 2019 to give you an idea.

  • Heineken® Lager: $9.50
  • Church Road Chardonnay: $10
  • Aqua Panna Still Mineral Water: $4.50
  • Johnnie Walker Red Scotch and Cola: $11.50
  • Kettle Sea Salt Chips: $4.50

How to buy a drink

Order your drinks and simply tap your wristband to confirm and pay at any of the cashless bars - Club 15 powered by tappit, Ricciardo Grandstand and Piquet Grandstand. Please note, cashless purchases using your wristband are not available outside of the three exclusive bars.

What if I want to claim back my money?

For all balance refunds - these will take up to 7 working days from the date you placed the claim to return to your bank account. (This depends on where you live and who you bank with).

  1. Balance refunds will be available on site at one of the three top up stations (in Club 15 powered by tappit, Ricciardo Grandstand and Piquet Grandstand) until 7.30pm each day
  2. Online balance refunds will be available up to 60 days after the event. To start the process, log in here https://agp2019.justtappit.com/
  3. Register your wristband (each wristband has a unique ID on the reverse of the tag)
  4. View your transactions (Load and Spend)
  5. Request your wristband balance refund (refund requests will be processed within 7 working days)
  6. Refunds will be available online up to 60 days after the event

What if I lose my wristband?

The wristbands are designed to stay on and can be worn for the duration of the event (wash / showerproof). However, if your wristband gets lost or misplaced, you can get a replacement. Please keep in mind that your wristband is similar to cash, if you lose it, you can’t get it back. This means we can issue a new wristband, but your credit will be lost unfortunately.

Is cash or card still accepted to purchase drinks?

No. Bars at Club 15 powered by tappit, Ricciardo Grandstand and Piquet Grandstand will be completely cashless. This is to ensure a fast service so that you never miss any of the action. For the best Formula 1® Rolex Australian Grand Prix experience, we recommend loading enough funds at the start of each day to reduce the need to top up.

Can I transfer my money to someone else’s wristband?

No, your credit is not transferable.

How long is the wristband valid for?

The wristband is valid throughout the event from March 14 - March 17, 2019, and for an online refund up to 60 days after the event.

What if I have any questions?

Come to the event and our trained customer support team in Club 15 powered by tappit, Ricciardo Grandstand and Piquet Grandstand will assist you during the entire event and you’ll see it’s actually really simple! If you require further information, just send us an email to cashless@grandprix.com.au.

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We're here to help

If you want some support then either fill out the form below, contact our dedicated support team at support@justtappit.com or check out our frequently asked questions site

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