Rob has over 25 years’ experience in the payments industry across the UK, Middle East and Africa. He moved to the UAE in 2004 to establish Travelex across the region and most prior to joining tappit he led the prepaid card and currency exchange businesses for Majid Al Futtaim in Dubai. Rob now oversees the growth of the business in its targeted geographies.
Attending a major golfing tournament in the UAE and queueing for paper vouchers to buy food and drink was frustrating, but when they ran out it made for a terrible experience that could easily have been avoided.
Paul has an extensive background in strategic communications working across a broad spectrum of industries. He has worked closely with and advised marketing departments for a range of global brands and boutique businesses, including clients as diverse as Kia Motors, Goldfish Credit Cards, Cricket Australia and Barmy Army. He now takes responsibility for all Sappaya brands and marketing.
I went to see Radiohead play several years ago at Oxford’s South Park. The queues for tokens were immense; the queues for drinks just as long. The gig was awesome, but it’s probably the only one I’ve been to that I haven’t had a beer at.
Tom has more than 20 years of consulting experience for public and private sectors. He is a specialist in start-ups, web and mobile applications and digital engagement. Tom’s role is to bring together the business requirements and technological implementation of the company and ensure we deliver world-leading products for its customers.
Stanley International Dragon Boat Festival, Hong Kong. With 4,000 plus paddlers and 10,000 plus spectators crammed onto a beach you’ve got a perfect place for cashless. Instead, paddlers have to wear a waterproof pouch to keep their cash and transfer tickets; the queues at all the drink stands are enormous.
Harun has extensive experience in software architecture, design and implementation of both B2C and B2B systems with high-end user experience, high-volume transaction processing systems for financial products, real-time big-data predictive analytic systems and automation systems. At tappit he leads the development of our proprietary platform.
I went to a IPL cricket match in Chennai, where the stand near players entry point was insanely crowded with people from other stands, with tappit access control, I would have easily got autograph from at least one of the cricketer.
Stephen has an extensive background in business development events management across the globe. He has worked on major events including the Dubai World Cup, ADCB President of the UAE Polo Cup, Zayed Heritage Festival, Dubai International Film Festival and Dubai Fashion Week. Stephen takes responsibility for securing clients for our RFID technology solutions.
I attended the Dubai World Cup 2017 and they ran out of vouchers and the one ATM on site was out of service. Having a downloadable app to transfer credit onto wristbands would have been a great benefit.
Dominic boasts 20 years of experience managing business development and operations for technology companies in the payments industry. He has held various senior management roles in and as a pioneer of prepaid solutions, he launched Ireland’s first prepaid card programme. Utilising this knowledge and experience, he leads and inspires our Prepaid Card team.
At the Silverstone F1 Grand Prix several years ago I forgot to get to an ATM before arriving and couldn’t find one onsite. I had to borrow cash from friends and suffer very long queues for drinks, food and memorabilia.
As COO of Great Hotels Organisation, Ned helped hotels and resorts develop technology-driven sales channels. He has worked with major resort brands such as Marriott, Sofitel and W, as well as boutique hotels. Ned substituted the rain of London for the sunnier climes of Bali where he built a successful digital media business before seizing the opportunity to turn Bali cashless with tappit.
Every time I stay in a resort hotel. There are usually mistakes and / or delays at check out and signing pieces of paper at every F&B outlet throughout the resort is just archaic in 2017.
Chris has been delivering successful events in the Middle East for the last five years. He has worked with some of the biggest artists in live entertainment and some of the biggest brands in the world to ensure smooth and seamless implementation. His role is to work closely with our clients and manage the effective deployment of our cashless system at their venues.
Ed Sheeran Live in Dubai in 2015. I wish we had a cashless system deployed at this show as trying to serve drinks to over 14,000 people proved to be a big challenge.
Donna has considerable experience in the payment card industry managing American Express banking products across multiple regions and prepaid card related experience working with Majid Al Futtaim Finance in Dubai. Donna supports our cashless and prepaid implementation, capturing business requirements, product enhancements and existing product management.
Every time I’m at a resort, I wish the pool bar and beach restaurants areas had cashless solutions. It is so much easier to manage a wearable wristband than carry a card/cash.
Andy has worked in music and media for over 15 years, creating several online brands and working with international teams and brand activation projects with names such as Universal Music, Microsoft, BMW and American Express. Andy brings his expertise in the live music, digital media, online marketing and social media arenas to his role as Director of Events.
I wish every live music event was tappit. Revenues are falling and if we can help to increase them that means more money for the people who deserve it – the artists who provide the entertainment.
Sudith has over 12 years of experience in the IT and Payments industry. He has managed projects and operations for various card programmes. Sudith’s role in tappit is to successfully onboard clients and to ensure operational success of our programmes globally. In his role as Operations manager, he acts as the point of contact for our clients on queries or issues impacting daily operations.
I’ve been to various payments events and it pains me to see vendors and outlets accepting cash at places where every vendor is advocating cashless.
Justin has extensive experience in project execution, working across a diverse range of industries over the past 10 years. He has worked for and built relationships with businesses in the FinTech, SaaS, Travel & Leisure, Retail, Import & Distribution sectors. Justin’s role and focus is on the setup and establishment of tappit Africa based in Cape Town, South Africa.
I went to the Cape Town 7s tournament in 2015 only to be met with the longest and slowest drinks queues I have ever experienced. I ended up walking the 2km back to my house whenever a refill was needed rather than enduring the frustration of snaking queues.
Ben has been an integral role in managing large sporting and cultural events across the Asia Pacific Region. Highlights include Tournament Director of the Sime Darby LPGA and the operations delivery of the inaugural Taste of Hong Kong. Ben brings a wealth of event knowledge and is tasked with growing tappit’s event portfolio in East Asia.
The Hong Kong Sevens is an event experience like no other and the South Stand is a highlight that stands above the rest of the stadium. With roving beer sellers and revellers that may have had a litre too many; the time spent searching pockets to find then store cash while trying to hold F&B is too problematic. The Hong Kong Sevens, particularly the South Stand, is the perfect place to turn cashless, the way tappit had implemented at HSBC Sevens Village.