Jason has a proven track record of leading international teams in countries across Europe, Asia and North America, working for companies such as Sony, Virgin, HMV and Universal. He was part of the executive team at Ticketscript that brokered a multi-million dollar trade sale to San Francisco based ticketing company Eventbrite. He specialises in business transformation and strategy implementation in disruptive technology, ecommerce, business intelligence and data driven industries.
Every football game I go to I despair at the customer experience we still put up with – constantly queuing and searching for money for the car park, club shop, programmes, food and drink – with the technology now available this could all be so easily avoided. If only I could find some tech to ensure my team wins once in a while!
Rob has over 25 years’ experience in the payments industry across the UK, Middle East and Africa. He moved to the UAE in 2004 to establish Travelex across the region and most prior to joining tappit he led the prepaid card and currency exchange businesses for Majid Al Futtaim in Dubai. Rob now leads the growth of the business across the Middle East and holds the role of Managing Director of tappit Africa, managing the development of the company across sub-Saharan Africa.
Attending a major golfing tournament in the UAE and queueing for paper vouchers to buy food and drink was frustrating, but when they ran out it made for a terrible experience that could easily have been avoided.
Paul has an extensive background in strategic communications working across a broad spectrum of industries. He has worked closely with and advised marketing departments for a range of global brands and boutique businesses, including clients as diverse as Kia Motors, Goldfish Credit Cards, Cricket Australia and Barmy Army. He now takes responsibility for all Sappaya brands and marketing.
I went to see Radiohead play several years ago at Oxford’s South Park. The queues for tokens were immense; the queues for drinks just as long. The gig was awesome, but it’s probably the only one I’ve been to that I haven’t had a beer at.
Tom has more than 20 years of consulting experience for public and private sectors. He is a specialist in start-ups, web and mobile applications and digital engagement. Tom’s role is to bring together the business requirements and technological implementation of the company and ensure we deliver world-leading products for its customers.
Stanley International Dragon Boat Festival, Hong Kong. With 4,000 plus paddlers and 10,000 plus spectators crammed onto a beach you’ve got a perfect place for cashless. Instead, paddlers have to wear a waterproof pouch to keep their cash and transfer tickets; the queues at all the drink stands are enormous.
Harun has extensive experience in software architecture, design and implementation of both B2C and B2B systems with high-end user experience, high-volume transaction processing systems for financial products, real-time big-data predictive analytic systems and automation systems. At tappit he leads the development of our proprietary platform.
I went to a IPL cricket match in Chennai, where the stand near players entry point was insanely crowded with people from other stands, with tappit access control, I would have easily got autograph from at least one of the cricketer.
Stephen has an extensive background in business development events management across the globe. He has worked on major events including the Dubai World Cup, ADCB President of the UAE Polo Cup, Zayed Heritage Festival, Dubai International Film Festival and Dubai Fashion Week. Stephen takes responsibility for securing clients for our RFID technology solutions.
I attended the Dubai World Cup 2017 and they ran out of vouchers and the one ATM on site was out of service. Having a downloadable app to transfer credit onto wristbands would have been a great benefit.
As COO of Great Hotels Organisation, Ned helped hotels and resorts develop technology-driven sales channels. He has worked with major resort brands such as Marriott, Sofitel and W, as well as boutique hotels. Ned substituted the rain of London for the sunnier climes of Bali where he built a successful digital media business before seizing the opportunity to turn Bali cashless with tappit.
Every time I stay in a resort hotel. There are usually mistakes and / or delays at check out and signing pieces of paper at every F&B outlet throughout the resort is just archaic in 2017.
Chris has been delivering successful events in the Middle East for the last five years. He has worked with some of the biggest artists in live entertainment and some of the biggest brands in the world to ensure smooth and seamless implementation. His role is to work closely with our clients and manage the effective deployment of our cashless system at their venues.
Ed Sheeran Live in Dubai in 2015. I wish we had a cashless system deployed at this show as trying to serve drinks to over 14,000 people proved to be a big challenge.
Donna has considerable experience in the payment card industry managing American Express banking products across multiple regions and prepaid card related experience working with Majid Al Futtaim Finance in Dubai. Donna supports our cashless and prepaid implementation, capturing business requirements, product enhancements and existing product management.
Every time I’m at a resort, I wish the pool bar and beach restaurants areas had cashless solutions. It is so much easier to manage a wearable wristband than carry a card/cash.
Justin has extensive experience in project execution, working across a diverse range of industries over the past 10 years. He has worked for and built relationships with businesses in the FinTech, SaaS, Travel & Leisure, Retail, Import & Distribution sectors. Justin’s role and focus is on the setup and establishment of tappit Africa based in Cape Town, South Africa.
I went to the Cape Town 7s tournament in 2015 only to be met with the longest and slowest drinks queues I have ever experienced. I ended up walking the 2km back to my house whenever a refill was needed rather than enduring the frustration of snaking queues.
Ben has been an integral role in managing large sporting and cultural events across the Asia Pacific Region. Highlights include Tournament Director of the Sime Darby LPGA and the operations delivery of the inaugural Taste of Hong Kong. Ben brings a wealth of event knowledge and is tasked with growing tappit’s event portfolio in East Asia.
The Hong Kong Sevens is an event experience like no other and the South Stand is a highlight that stands above the rest of the stadium. With roving beer sellers and revellers that may have had a litre too many; the time spent searching pockets to find then store cash while trying to hold F&B is too problematic. The Hong Kong Sevens, particularly the South Stand, is the perfect place to turn cashless, the way tappit had implemented at HSBC Sevens Village.
Georgia has operated in the events and hospitality industry in South Africa for over 10 years and has a wealth of skills and qualifications in Project Management. Her work experience covers several iconic Cape Town events including the Toy Run and L’Ormarins Queen’s Plate in addition to the work she has done with large South African brands such as Investec, MTN, Old Mutual, FNB, BASF, AltoPartners, Puma Energy and Samsung to name a few.
Every time I take part in a sporting event, I wish the event organisers would make use of a cashless solution for all athletes. No one wants to carry cash or cards whilst they are running, cycling or swimming just so you can enjoy a much deserved drink and bite to eat at the end of a race!